Enterprise Class Process Management for SharePoint
While SharePoint provides basic workflow capabilities to support simple processes such as document approval, when customers need to automate complex, mission critical processes; they turn to enterprise business process management tools. Global 360's process and document management solution leverages SharePoint 2007 or 2010 to move beyond content management and simple workflow. Users can build robust, enterprise class processes while still taking advantage of SharePoint's strengths in content management, collaboration, and user interface.
Process Enable Your SharePoint Documents
For the majority of business problems, users must deal with documents and processes. Today, SharePoint is recognized as the leading document management platform. Many companies are taking the next logical step -- to extend the value of their document management investment through process enablement. The Global 360 solution allows users to kick off processes as documents arrive into SharePoint or as other events occur (e.g. check-in, check-out, or create versions). These documents become part of the case or work item and are used with other, process-related information and data to make decisions.
Gain Visibility and Control over SharePoint Processes
Once SharePoint processes are automated within the Global 360 suite, users have access to reports, dashboards, process monitoring, and deep-dive analytics. These reports and dashboards provide immediate transparency to what is happening. Users such as first level supervisors, departmental level managers, and senior executives receive the information that they need when they need it to manage their business.
Rich Modeling and Design Environment
- Model the most complex processes with complete tools to optimize the design of all business processes.
- Create the data and process models in a single environment.
- Eliminate custom coding through a palette of 80+ pre-configured components and process tasks.
- Leverage a robust collaboration and process solution repository based on SharePoint 2010. IT and business users create process models, simulate business outcomes and collaborate on how to optimize business processes using Visio Services.
"Out of the Box", Persona-based User Experience
- SharePoint user applications are provided for all of the critical roles involved in a business process. Each persona-based application reflects just the information and tasks required to get their job done and supports users such as data entry clerks, processors, researchers, supervisors, departmental managers, and executives.
- A full library of web parts are specifically designed for the users of process and document management systems. Examples are a users inbox, tasks, cases, and document viewers. This saves approximately 50% of the time required to define, build and deliver custom-coded user applications.
- The intelligent application framework allows users to plug in any standard SharePoint web parts or build their own.
Robust Process Execution
- Support the high-volume, mission-critical transactions across your enterprise.
- Handle different types of processes including highly structured and ad-hoc/collaborative processes.
- Sustain a complete lifecycle as the process model periodically changes.
Reporting and Process Monitoring
- Leverage a rich data environment based on SQLServer Analysis Services that is combined with process dashboard web parts and Excel services.
- Out-of-the-box dashboards give managers and analysts the data and the tools that they need to monitor process metrics and be able to quickly see or predict changes in process performance.
- Excel services is integrated into those dashboards for a richer analytic experience which enables users to drill into data and to slice and dice it in order to identify opportunities for process optimization.
See how Global 360 and Microsoft are changing how work gets done
See how Global 360 and Microsoft are changing how work gets done
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