Solutions For Your Industry: Insurance

Leverage Technology to Create Efficiency and Scale for Future Growth

Position your business for profitable growth

In the face of challenging regulatory changes, shifting demographics and distribution channels, and increased competition for market share, insurance companies are struggling to maintain their balance. Companies must focus on the traditional business drivers to weather the financial storm. The competitive landscape is shifting though and will favor those in the insurance industry who take advantage of today's market to position for long-term future business.

How do you capitalize on the current challenges and turn them into real opportunities for the future?

Global 360 understands the pressures that insurers are dealing with to manage limited resources and coordinate multiple distribution channels, and the increasing need to get more out of existing investments. Whether in Property and Casualty or Life, Health and Annuities, you will require new strategies that leverage human capital and increase productivity. Our insurance solutions help your organization improve performance in key process areas, including:

  • New Business, Underwriting and Enrollment
  • Claims Management
  • Customer Service
  • Policy Management
  • Audit

Increase productivity for your people, and your process

At Global 360, we combine our market-leading process and document management solutions and services with the industry's first out-of-the-box user applications focusing on the way work gets done and how to do it better. This unique approach addresses both people and process productivity, improving how every individual interacts and collaborates with the necessary people and documents in your process, delivering greater ROI in your most critical business areas, such as:

  • The ability to respond to increased volume without growing your workforce
  • Process and information transparency, auditability, and control
  • Marked increases in the efficiency and accuracy of underwriting and claims processing
  • A measurable reduction of claims leakage
  • Relevant information to manage the workload of staff and help make continuous process improvements

By helping everyone do their jobs better and more quickly, our process and document management solutions for insurers empower...

  • ... Each of your employees with an intuitive, useful interface that delivers only the information needed to do their jobs, which makes tasks like policy issuance move more efficiently.
  • ... Your managers and executives with increased insight and transparency into the business, enabling them to make smarter and more profitable decisions.
  • ... Your developers and designers by enabling them to automate and integrate your processes faster, easily maintain systems, make the best use of tight deployment dollars, and decrease time spent on system maintenance - reducing total cost of ownership for the business.

Change how work gets done for immediate ROI

Benchmark studies show that leveraging frameworks, like Global 360's solutionViews, can dramatically improve time-to-value for your organization. With over 500 satisfied insurance organizations as customers, we've helped insurers increase the productivity of their workforce, improve responsiveness and accuracy in processing claims, and enhance efficiency in underwriting new business.

Take the first step towards greater productivity for a competitive performance advantage:

Customer Success Story

See how Irish Life changed how they get their work done.

Results

Symetra has handled a 67% increase in applications with no staff increase. Internal processing time has been reduced to 4 days, documents can be retrieved in seconds in response to customer questions, and Symetra has developed an entirely new sales channel by marketing its term life policies through several large financial institutions.

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