Improve services and efficiencies while reducing costs

Organizations at all levels of government are facing the same pressures as the private sector to modernize and transform their enterprise processes and systems. Additionally, the public sector has challenges of its own, including constricting budgets, self-regulation, and the need to provide superior service to constituents.

How do you respond to the growing pressure to improve efficiency and transform your operations?

With successful business process and document management solution implementations worldwide in both the public and private sector, Global 360 understands the challenges federal, regional, state and local agencies face that require increased agility for critical systems, legacy documents repositories, and key business processes. Our Government solutions help your agency automate and improve performance in key process areas, including:

•  Increasing inter-agency collaboration
•  Ensuring compliance with federal, state, and local regulations
•  Improving the delivery of services to citizens
•  Transforming paper into electronic images
•  Providing real-time visibility and control over processes and budgets
•  Enabling information access through the Web

Drive productivity for your people, and your processes

At Global 360, we combine our market-leading process and document management solutions and services with the industry's first out-of-the-box user applications focusing on the way work gets done and how to do it better. Your agency can leverage increased people and process productivity gains with BPM to:

•  Eliminate paper to reduce costs and drive efficiencies
•  Automate key processes to respond quickly to changing economic conditions
•  Ensure compliance through process transparency and a full audit trail for improved governance
•  Improve constituent services by increasing staff effectiveness and reducing cycle time

By helping everyone do their jobs better, our Government solutions empower...

•  ... Each of your employees and users with an intuitive, useful interface that delivers only the information needed to do their jobs, which makes tasks like sharing case files move more efficiently.
•  ... Your managers and top officials with increased insight and transparency into the operations, enabling them to make smarter decisions.
•  ... Your developers and designers by enabling them to automate and integrate your processes faster, easily maintain systems, make the best use of tight deployment dollars, and decrease overall maintenance costs.

Change how work gets done for immediate ROI

Our emphasis on empowering your people, process and organizations has helped us deliver real results for government agencies like yours.

See how Global 360 helped decrease application processing time measured in months, and improved clerical staff productivity of 43% for New York State Teachers Retirement System (NYSTRS). NYSTRS now has instant access to member records and has redeployed clerical staff into areas with more direct impact on member service.

Take the first step towards greater productivity and superior constituent services.

Contact us today for a viewPoint assessment to quickly evaluate potential productivity gains and ROI, or to learn more about what we can do for your organization.