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Insight360

True Process Intelligence That Spans Your Enterprise

In this highly competitive business climate, organizations have increasingly adopted BPM strategies to help overcome the challenges of executing against business goals to achieve strategic business objectives.

However, many BPM solutions fall short on their promise to give organizations a complete, end-to-end view of business processes.

  • Now that BPM is implemented, does your organization need to be able to understand why business objectives are not being met?
  • Do you need better visibility, control, and the ability to react when changes occur - including allocating resources to the most important task?
  • Do you want to know what impact changes will have on business efficiency and productivity before the change takes place?

The Global 360 Solution

Insight360 addresses the growing need for organizations to have predictive capabilities within their business-critical processes. By leveraging a business intelligence and optimization platform with BPM technologies, Insight360 spans multiple process infrastructures and provides a horizontal view into an entire set of business processes through a single, cohesive solution.

Insight360 is the only solution in the market that combines solutions that enable true business optimization for organizations wanting to transcend reactive tactics and engage in strategic, analytical and proactive management. With Insight360, you can focus on the continuous optimization of the processes that most directly affect your corporate performance goals.

The capabilities within Insight360 enable organizations to obtain process intelligence in three distinct perspectives: historical, real time, and predictive.

  • Historical Process Intelligence
    Insight360 provides historical process intelligence, allowing business professionals to gain end-to-end process visibility, even for processes that span multiple departments and are supported by different software applications.
  • Real-Time Process Intelligence
    Insight360 provides real-time process intelligence to enable business professionals to identify issues in real time and adapt to changing business conditions.
  • Predictive Process Intelligence
    Insight360 provides predictive process intelligence capabilities. This allows organizations to model various "what-if" scenarios based on existing process definitions, often referred to as the "as-is" process; or the proposed process, often known as the "to-be" process.

The Most Comprehensive Process Intelligence Platform

Insight360 bridges the gap between process intelligence and BPM. By leveraging a business intelligence and optimization platform with BPM technologies, Global 360 enables true business optimization for organizations wanting to transcend reactive tactics and engage in strategic, analytical, and proactive management.

Insight360 delivers the broadest range of process intelligence capabilities:

  • Capture business-event information as work progresses, helping you analyze why business objectives are not being met
  • Combine simulation capabilities with historical data to understand the impact business process changes have on business efficiency and productivity before the changes take place
  • Achieve an end-to-end view of business processes and a greater ability to monitor all business activity - independent of the system where the events occur
  • Increase visibility, control, and the ability to react to change

Customer Quotes

"Global 360 has helped Trigon streamline its claims processing operations and provide world-class service."

— Richard Womble
Senior Systems Engineer
Trigon






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