People Centric Process Management

Much of the work and teaching to date around Business Process Management (BPM) and Process Improvement Techniques, such as Six Sigma, has centred on technology. However, the fact remains that for most businesses "People Performing Processes Produce Profit".

Indeed a recent paper from leading technology analysts Gartner Group suggests that by 2012 over 50% of BPM projects will be measured on how they successfully enable collaboration within the organisation.

At Global 360 we believe taking a people approach to process management is the key to driving significant productivity. That's why we've teamed up with Mark McGregor, the Business Process Management 'guru', to deliver a series of FREE seminars designed to arm business leaders, managers & practitioners with the tools and techniques needed to drive successful process management programmes.

The FREE seminar aims to address:

• Why People Centric Process Management?
• The Process of Change
• Learning The Business of BPM
• Leveraging The Wisdom of Crowds
• Dealing With The IT Dilemma
• Applying The Concept of "Next Practice"
• The Key to Unlock Your BPM Success

Whether you are embarking on a change management programme or already well underway with delivering business process change, seminar will be invaluable to you. Register now to secure your free place.

Mark McGregor speaks, writes and coaches all over the world. In the past two years alone, he has presented to over 5,000 people in more than 20 countries.

Mark has authored & co-authored numerous books (Including "Thrive! How to Succeed in the Age of the Customer", Winning With Enterprise Process Management" and "In Search of BPM Excellence") and hundreds of articles on Business improvement, Business Process and Enterprise Architecture. As an experienced BPM Practitioner, a Six Sigma Black Belt, a certified PRINCE2 Practitioner and Licensed Master Practitioner and Trainer of NLP, Mark brings a broad skill set to his clients.

He has been described as a "Guru" by leading analysts Gartner Group, as a "Master of Mindset" by IQPC and a "Thought Leader" by the BPM Group. Mark was also one of the creators of the popular "8 Omega Framework for Business Change"

Using his own unique style and blend of skills he gets people to "Think Differently" about how they do and perceive business, this leads clients to a better understanding of the needs of their customers and designing processes that deliver excellence in performance. Staff involved in Sales, Marketing and IT has all benefited from Mark's seminars and workshops.

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